Customer Care Toll Free Helpline Phone Number Service Center, Office Address, Email Id Support, Complaint Contact Number

Air Asia Customer Care Helpline Number, Complaint Email Id, Office Address

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Air Asia Customer Care Helpline Number, Complaint Email Id, Office Address

Air Asia Behard is a Malaysian low-Cost Airline Head-Quarter Sepang, Selangor, Kuala Lumpur, Malaysia. Air Asia Cheapest Airlines in the World. Founded in the year 1993, Air Asia is a budget airline that has its base in Malaysia.

The airline was established with the dream of making flying possible for everyone. Air Asia currently flies to over 400 destinations in 25 countries, including Australia, New Zealand, China, India, UK, South Korea and Sri Lanka and many more.

They also provide many services like Flight plus Hotel Service, Only Flight Service, Only Hotel Service and Car Service Also.

For more information like Customer Care Number, Support Email Id, Office Address, Official Website, are Provided Here.

Air Asia Customer Care Helpline Number- 1860 500 8000

Air Asia Customer Care Complaint Office Address-

Customer Care
AirAsia India Pvt. Ltd.,
Kempegowda International Airport,
Ground Floor, Alpha 3 building,
Devanahalli, Bengaluru,
Karnataka – 56000.

Air Asia Branch Office Address-


55A, Mirza Galib Street, Kolkata-700016


CO 193,194,195,
Sector 34A, Chandigarh 160034


D2C, Ground Floor, Jaipur Tower,
M. I. Road, Jaipur 302001

New Delhi-

A-10, Ground Floor,
Lajpat Nagar Part – II
New Delhi – 110024

Air Asia Sales Office Address-


Airport Sales Counter No-16,
Bengaluru International Airport
Devanhalli, Bengaluru 560300
Contact Number- 080-2558 8000


123/124, Ispahani Centre, Nungambakkam High Road
Nungambakkam, Chennai 600 034 Tamil Nadu
Telephone Number- +91-044-33008000


Cochin International Airport, International Terminal
P.O. 683 111, Kerala State, India


Tc 15/1945, Kamala Towers,
Vazuthacaud, Trivandrum 695014
Contact Number- +0471 – 2339249 -50


18/3-5, The Ivory Plaza, Royal Road,
Cantonment, Trichy 620 001.
Telephone Number- + 91 431 4540393/394/396

Air Asia Social Profile Page-

  • Facebook Page Link-
  • Twitter Page Link-

Air Asia Official Website –

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16 Responses to “Air Asia Customer Care Helpline Number, Complaint Email Id, Office Address”

  1. Nayeem Ansari says:

    Can you start flight from New Delhi to Patna.

  2. gautam doshi says:

    i booked a ticket on date 03/12/2015 from banglore to jaipur
    in that ticket i allready inform to correction in a name
    so please contact me urgently
    ticket ref no 171115F40155
    Air asia I5/1720
    pnr no RYGZNI
    sanjana kothari change to sanju kothari
    i am trying on your custmer care no from last 2-3 days but no responce
    so please make it fast

  3. Sonali Raju Advani says:

    Dear Sir/Madam
    I have booked a ticket on 4th Nov for the 7th nov 2015 flight I5 1825 from chandigarh to Bengaluru. i do not have the PNR number.
    I did not received the copy on my email.
    Now i need a copy of ticket for LTA purposes.
    Kindly send me a duplicate copy of the ticket and invoice to my above email address.

    Thank you
    Sonali Advani

  4. S vineetha surya says:

    My flight got postponed…I want to cancel ticket….can I get complete refund?

  5. Narayana Naik P says:

    Dear Sir

    I have booked flight for April 26th From bangalore to Delhi
    I mentioend my mother name as Fist name “PadmavathI” and last name as “NAIK”
    ID card shown only PADMAVATHI.

    is there any problem to check in

    pls advsie

  6. Hi i m big fan of airasia coz of low fares. last time i go thailand thru air asia. now i m planning again for thailand. before going thailand i want to know about custom duty against LAPTOP & LED TV… can u plz tell about that.. at delhi airport when we came back from bangkok

  7. Hello Thai Air Asia,
    We have a complaint with you is that you were pay extra money from us. We were travel Bangkok to Phuket on 15-12-2015. We were booked the tickets from India. When we booked the tickets then there was not mentioned to take extra charges that is 2130 bath of baggage but when we take boarding pass to go phuket then your employee said extra money will be pay of the baggage. That time we has pay money because we have no much time that we can discuss with him. We miss our flight if we have discuss with him. Your Thai Air Asia Co.Ltd is very good, Reputed but you cheat with us.You are not told about the extra charges of baggage. We were International customer you should have to tell us about the extra charges of baggage. Anyways, now Please give our money back It’s a humble request to you. I want to refund my money that is 2130 Bath in indian Currency. The Payment receipt( PNRPNR: CG75FQ aa :Cand Agent no. TAA3370 and Our flight no. FD3019 and Boarding Time is 05:10
    I will be very thankful to you for this.

  8. Ramesh pai says:

    I booked confirm tkt on 14 th morning flight to chn from bloie
    can you pl change from 14 th to 15 th or 16 th same flight or evening flight
    with out any charge

  9. I have booked ticket to India from Bangkok and i have booked extra luggage of 20kgs after a month of ticket booking. But I dint get any information regarding the baggage allowance. I kindly request you to send me the details about my baggage allowances as soon as poosible.
    Booking Id: NN2303116014112
    Flight No: FD-137
    Airline PNR: FYTNJV
    Kindly do the needful as soon as possible.

  10. if you have any idea to launch new flight ,i suggest you to launch from trz to tao …………………….most of the students are studing here …..

  11. Dear Sir / Madam,

    I have booked a flight ticket on 27/8/16 via visa card. I just received the credit card statement and noticed that the paid amount is different with the charged amount.
    My booking number will be GIKKYD and QNPKTE.
    Kindly advice and revert to me as soonest.

  12. Dear Manager,

    I am traveling to Cochin International airport with IndiGo airline from Dubai and will need to obtain boarding pass with AirAsia airline at airport to travel on same day to Kuala Lumpur.

    Please advise if I need to pass through security and passport control or whether I can obtain boarding pass inside secure area (as international transfer)- without checking out and then checking back in. I will only have cabin carryon luggage, no hold luggage to check in.

    Note: I need this information as if I need to determine whether I need a visa.

    I look forward for your response.

  13. VISHAL SHARMA says:

    My iphone 5s mobile colour space grey missplaced in your flight Delhi to Goa time 11.45 am dated 30 Sep. 2016
    my contact No.9811391481

  14. Moirangthem Vishnu Kumar says:

    I booked a flight on 29th Sept.2016 which is for 9th Oct.2016(del-imf) 0605hr departure. And i had received a message yesterday from the airline stating that my flight has been re-protected for another available flight which will depart at 1725hr but unfortunately that is till Guwahati only. I kept calling up the customer care through the number which was mentioned in the message, but none picking it up! Is this the way it should be when u have mentioned 24*7 availability of customer care service ????? Now, my second query is, if i have been reprotected for another departure time till guwahati, will the airline provide me a way out to reach till my actual destination(i, e,. Imphal) ?????

    I desprately need your response.

    Thank you!

  15. Teresa Ambas says:

    My German husband booked our flight which is for Nov.05’2016, going to Tagbilaran.
    departure time 7:15 am,but I am worried he stated my name
    that I am single, we were newly wed.he did not noticed that I should used my married name.My concern is : Is that ok that I will show my old Passport on Nov.05 to the
    Kindly answer me as soon as possible so that I know what I will do , before just in case there will have a problem for later .

    Thank you very much in advance.

  16. Teresa Ambas says:

    On Nov.05 ’16 my husband & I will go to Tagbilaran. ,As in the itenary receipt, it stated my name when I was a single,(for your information – I am now using my married name) My concern is- Is it possible that I will use my old Identification card? or my old passport? as to show my Identification on the day of our flight?
    Kindly answer me as soon as possible so that I know what I will do before just in case there will have a problem for later .

    Thank you very much in advance.

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