Ways To Contact Ekart Logistics Customer Care Number – 24×7 Helpline

December 8, 2019 | By Kavya59 | Filed in: Courier Service.

Ways To Contact Ekart Logistics Customer Care Number – 24×7 Helpline

This article is specially published for those who are searching for the contact details of Ekart Logistics. With the help of information shared below, you will get the solutions of issues related to Ekart Logistics. If you go through this article, you will find Ekart Logistics Customer Care Number, Ekart Office Address and the process of Ekart Order Tracking. Before going further, let’s take an idea about Ekart Logistics

What is Ekart Logistics?

Ekart is India’s leading logistics company that delivers products at the customer’s doorstep. The company was founded in 2009 and owned by the founders of Flipkart Sachin Bansal and Binny Bansal.

Ekart is the in-house logistics channel of Flipkart and offers delivery of product in around 3800 pin codes across India. If we talk about its daily shipments then they deliver 30000- 40000 shipments on a daily basis. The company also provides the Ekart order tracking online service that allows its customers to track the status of delivery.

initially, the company is functional for Flipkart only but now they are offering the same services to other brands and online selling platforms. They offer one-day delivery in 50 cities and same-day delivery in 13 cities across India.

Online shopping is very much trending these days because no one wants to go out to shop any product from the market if that product is available online and can be delivered at the doorstep. Flipkart is one of the leading online shopping platforms in India so we are going to share the contact details of Flipkart’s supply chain vertical named ‘Ekart’.

Ekart Logistics Customer Care Number- 18002089898

Above shared Ekart contact number is the fast way to get in touch with the customer care representative of Ekart logistics. In case of delay in delivery, damages product or any other issue, you can dial this number and tell your issue.

The helpline is open 24X7 and completely toll-free. This Ekart Courier Contact Number works for entire India so you can call from any location. You can also use this number for Ekart courier tracking, simply ask for the status of delivery and customer care executive will tell you the status.

Ekart Logistics Complaint Number

The company delivers 10 million shipments monthly so it might be possible that the customers will get damaged products, wrong products or delays in delivery. In that kind of cases, you can simply dial Ekart Logistics complaint number and tell the issue to Ekart customer care department.

Ekart’s dedicated team is just a call away from their customers and available 24×7. When you dial Ekart Logistics customer care number, please keep your tracking id or order id with your self because the customer care executive may ask for it. Also, dial from your registered number to get quick assistance.

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In order to get assistance related to delivery kindly give a call on Ekart Logistics Contact Number or you can also communicate the issues via Ekart customer complaint email id. We have shared all the contact details below.

Ekart Logistics Customer Care Email ID- support@ekartlogistics.com

Customers can also send their concerns in writing by using the above shared Ekart customer complaint email id. Email is the most effective way of official communication because you can preserve it as proof for future needs. Sometimes Ekart Logistics customer care number might be not reachable because of network issues, In such cases use their email id.
The response time of Ekart customer care email id is 3 working days. Please mention your name, order id and registered contact number in the mail.

Ekart Logistics Head Office Address

We have also shared the office address of Ekart below so that you can contact the office directly if required. If you don’t get proper solution from Ekart helpline number then we recommend to contact their head office.

Brigade Manage Court, First Floor,
No.111, Koramangala Industrial Layout,
Bangalore- 560 095, Karnataka,

Ekart Logistics Customer Care FAQ 2019

How Can I register a complaint on Ekart Logistics?

Facing issues with the delivery of your product from flipkart? Don’t worry because there are multiple ways to register your complaint on Ekart Logistics customer care desk. Ekart is the delivery vertical of Flipkart so you can expect good customer support from their side.

Simply raise your complaint if you are facing problems like delay in delivery, damage product or any bad thing about Ekart service.

Below we have listed all possible ways to register the complaint.

  1. Ekart Logistics customer care numbers
  2. Ekart Logistics customer support email id

Note: Their email id and contact numbers are mentioned in this article.

What is Ekart and how does it work?

Ekart was earlier known as Flipkart Logistics which is the delivery channel of Flipkart. The company was renamed from Flipkart Logistics to Ekart Logistics and today they deliver more than 85% orders of Flipkart.

Apart from Flipkart the company has already started the services for end users. Ekart is obviously more economical in comparison of other players available in the market like BlueDart, Feedex and DTDC.

Today, Ekart has become one of India’s known logistics company and they are offering the services in all metro and 1 & 2 tier cities.

Is Sunday the working day for Ekart?

Yes, Ekart delivers on Sunday also. As per the company, delivering order on weekends is more convenient and time saving because on weekends, people are free and available at home.

Is EKart owned by Flipkart?

Yes, Ekart logistics or Ekart courier is completely owned by Flipkart. Their headquarter is based in Bangalore, Karnataka.

The company is a subsidiary of electronic commerce company Flipkart Pvt. Ltd. and operated by Instakart services Pvt. Ltd. In the year 2015, Ekart is the main delivery channel of flipkart as it delivers 85% of Flipkart’s products.

Where can I find my flipkart ekart tracking ID?

  • In order to get your order tracking ID, Login to your Flipkart account through www.flexijoy.com or mobile application.
  • Click on my orders and select the order for which you want to get tracking ID.
  • You will get the order id along with some other details about your order.

You can choose any of above shared option to get in touch with Ekart customer support panel.

Where is Ekart Logistics’ office in Patna?

They have branch offices in multiple locations across India. The address of Ekart Patna office is given below:

(418, PC Colony Rd, Housing Board Colony, Kankarbagh Residential Colony, Lohia Nagar, Patna, Bihar 800020

Phone: 095218 67376)

How to track a courier of Ekart logistics?

The process to track any order in Ekart Logistics is very easy, you just need to follow below shared step wise process

Step 1- Open the official website of Ekart.

Step 2- Enter the tracking id and click on search button.

Step 3- You will get status of the delivery on your screen. It will show the date of delivery.

Note: In case you don’t have the tracking id then give a call on Ekart Logistics customer care number from your registered number and customer care executive will give you the tracking id.

What is Ekart Logistics Customer Care Number India?

Ekart is having a customer support department to assist &help out its customers so dial above given number in order to get connected with Ekart customer care executive.

This number is toll free number and operates in working hours only which starts from 8AM to 11PM (Monday-Friday) and 10AM to 7PM (Saturday-Sunday). In order to get proper solution, call from your registered number.

Ekart logistics Social Media Pages

Social media platform are one of the best sources to get the information and latest update about any company. Ekart is also having social media pages on Facebook & Google plus do we have listed the links below through you can follow the company on social media.

  • Facebook Page- www.facebook.com/Ekart-Logistics-603406739759495/
  • Google Plus Page- plus.google.com/104769679026475740245


I have tried to give you all necessary contact information of Ekart through this article like ekart logistics contact number, Faq 2019 of ekart, head office address, Ekart Logistics Customer Care Number.

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2 comments on “Ways To Contact Ekart Logistics Customer Care Number – 24×7 Helpline

  1. Venkatadhri says:

    I have one product purchased in mytra online shopping app, so mytra will delivery date 05/07/2019 but I have not receiving our product, what’s problem here tell me them
    That product shipping Baglore on 22/06/2019.

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