Bet365 KYC and AML Policy

Bet365 applies KYC and AML procedures to confirm the identity of its users, prevent fraud, and address financial crime across all transactions. These standards are upheld to maintain a fair, transparent, and legally compliant environment for every account holder.

Core guarantees extended to users under this framework include:

• Fair play for all registered users, with no tolerance for manipulation or exploitation of the platform
• User safety through robust account protection and continuous monitoring of suspicious activity
• Full transparency in how personal data is collected, stored, and used
• Ongoing regulatory compliance with Indian and international legal obligations

Every new user is required to complete an ID verification process before accessing the full range of platform features, including deposits, withdrawals, and certain gameplay functions. The document submission process may require one or more of the following categories of documentation:

• A valid government-issued photo identity document, such as a national ID, passport, or driving licence
• Proof of current residential address, such as a recent utility bill, bank statement, or official correspondence dated within the last three months
• Confirmation of ownership of the payment method being used to fund or withdraw from the account

Bet365 reserves the right to request additional documentation at any point, including during routine account reviews or in response to flagged activity.

Bet365 has implemented a comprehensive set of security measures to prevent money laundering, counter-terrorism financing (CTF), and any other form of illegal financial activity on the platform. These controls apply to all accounts and are reviewed regularly to remain effective against emerging threats.

The AML framework includes the following measures:

• Continuous transaction monitoring to identify irregular patterns or volumes inconsistent with normal account activity
• Automated detection systems that flag accounts or transactions meeting predefined risk criteria
• Enhanced due diligence procedures applied to accounts associated with elevated risk profiles or high-value events
• Thorough review of large or unusual fund transfers, including both deposits and withdrawals
• Risk scoring assigned to accounts based on behavioural data, transaction history, and geographic indicators
• Sanctions screening and checks against Politically Exposed Persons (PEP) lists, in line with applicable regulatory requirements
• Mandatory reporting obligations to the relevant authorities in India where suspicious activity is identified and reporting is legally required

Bet365 enforces strict platform restrictions to support the integrity of its KYC and AML obligations. Any conduct that undermines identity verification, account security, or the lawful use of the platform is subject to immediate enforcement action.

The following activities are strictly prohibited:

• Operating multiple accounts under the same or different identities (multi-accounting)
• Submitting forged, altered, or stolen identity or address documents during the document submission process
• Attempting to use the platform for money laundering or any form of illicit financial activity
• Manipulating platform systems, including games, odds, or transactional processes, through any technical or deceptive means
• Sharing, selling, or transferring account access to any third party
• Using payment instruments that are not registered in the account holder’s name
• Providing false or misleading personal information at registration or during any stage of identity verification

Any breach of Bet365’s KYC or AML policies will result in immediate enforcement action, proportionate to the nature and severity of the violation. Depending on the circumstances, measures may include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or associated winnings, and reporting to the competent regulatory or law enforcement authorities in India where applicable.

Every account holder on the Bet365 platform carries a personal responsibility to maintain accurate, current, and truthful account information at all times. Users must complete the ID verification process promptly upon request and ensure that all personal data submitted during registration or subsequent reviews reflects their actual identity. Should Bet365 request additional documentation as part of an ongoing compliance review, users are expected to respond within the stipulated time frame to avoid any disruption to account access. All payment methods linked to an account must be owned and operated exclusively by the registered account holder, and the use of third-party instruments is not permitted under any circumstances. In the event that a user becomes aware of or suspects any suspicious activity connected to their account, they are expected to report it to the platform’s support team without delay.

Bet365 is committed to upholding the principles of fair play and transparency to protect its users and preserve a safe, lawful gaming environment in India. These principles are embedded into every aspect of the platform’s compliance operations.

The following standards govern the platform’s approach:

• Full compliance with KYC and AML standards as defined by applicable regulatory requirements in India and internationally
• Strict confidentiality in the handling of personal data, in accordance with applicable data protection laws
• Continuous monitoring for suspicious activity across all accounts and transaction types
• Active prevention of manipulation, unfair conduct, and any behaviour that undermines the integrity of the platform
• Accessible user support on matters relating to account security, document submission, and compliance procedures
• A shared responsibility model, where both the platform and the account holder contribute to maintaining a safe and compliant environment
• Equal application of all compliance standards across all users, with no exceptions based on account status or activity level